We know that your data is very important to you. As an IFCO member protecting your data is a priority for us too. Our privacy notice tells you how and why we use your personal information. You will find our privacy notice on IFCO’s website.

You may have heard about the General Data Protection Regulation (GDPR) which companies, including not-for-profit organisations like IFCO, must comply with from 25th May 2018. We recommend that you take time to read this summary leaflet carefully.

About IFCO

IFCO (International Foster Care Organisation) is a membership-led organisation which promotes foster care for out-of-home children. IFCO is a registered company and charity with its legal base in the UK.

Personal data

IFCO respects your privacy and we would like to tell you how we process your personal information.

Why does IFCO process your personal details?

IFCO processes your personal details as a member to keep you informed of its activities.

How does IFCO collect your personal data?

IFCO collects information directly from you when you choose to provide it to us or when you use IFCO services, such as our website.

Does IFCO share your personal data?

Yes, IFCO may disclose or share your personal data on a need to know basis to other organisations in connection with the purposes for which it was collected, to provide you with a membership service. For example, IFCO may share personal data with international partners organising a conference with or on behalf of IFCO. Your membership of IFCO requires us to inform you of upcoming events which may be of interest to you. When working with a partner on a conference, we may share your name and contact details so that you would receive notification of the event. We share your details with service providers who assist us with the operation of aspects of our services, such as our payment card processor.

How long does IFCO hold your personal information?

IFCO will only retain your personal data for as long as necessary for the purpose for which it was obtained. For example, for the period of your membership and for a one-year period thereafter. We would retain your information for one year after if you do not renew your membership to allow us the opportunity to contact you again after a lapse of membership in case this lapse occurred due to an oversight on your part.

What are your rights as an IFCO member in relation to your data?

You have the right to access, request rectification and/or erasure, restrict the use, and object to the processing of your personal data. You also have the right to receive your personal data that you provide to us. This will be provided by us in a structured, commonly used and machine-readable format. You have the right to require us to transit that data to another data controller, and where our processing of your personal data is based on you having provided consent, you have the right to withdraw your consent to the processing at any time.

How can you exercise these rights?

All requests on your rights should be addressed to IFCO’s Data Protection Officer and submitted in written format through our website, social medial or via email. Your account information can also be modified through an email by the account holder or by an authorised user.

Questions and complaints about our use of your personal data

IFCO can be contacted via our email address – ifco@ifco.info. The question or complaint will be passed to IFCO’s Data Protection Officer, Danielle Douglas, as soon as possible after IFCO receives the communication, usually within 24 hours during the working week.

Is there a charge?

No, there is no charge.

What is the timeline for responses for each right?

IFCO must provide information without undue delay, normally within one month of receipt of request.

Where can I find more information?

Further information on our privacy policies can be found on IFCO’s website.